Assurant Preneed’s Promise of Privacy
Online Privacy Policy
When you come to the Assurant Preneed web site (www.assurantpreneed.com),
we log your current Internet address (this is usually a temporary
address assigned by your Internet service provider when you log
in), the type of operating system you are using, and the type of
browser software used. In addition, we may keep track of what areas
of our web site you visit. This information helps us improve our
site and ensures that the information you need is easy to access.
While we track this information about the technology you are using,
we do not identify you personally. You will remain anonymous to
our system unless you choose to identify yourself. For example,
when you submit a question via our email submit form, this information
is kept confidential and is only disclosed to those who may be able
to help answer your question within the company. We do not disclose
your personal information to other companies who intend to sell
their products or services to you. For example, we will not sell
your name or email address to a catalog company.
Changes to the Online Privacy Policy
If we make changes to our Online Privacy Policy, we will revise
the Online Privacy Policy to reflect such changes and revise the
policy’s effective date.
Effective Date
The Online Privacy Policy is effective as of July 1, 2004. We reserve
the right to change this policy at any time. Changes to the policy
will be posted on this page and will be effective as of the date
posted.
Customer’s Privacy
While information is one of the cornerstones
of our ability to provide superior service, our most important asset
is our customers' trust. Keeping your information safe and secure
is a top priority for all of us at Assurant Preneed.
In the course of our day-to-day business, Assurant Preneed collects and maintains nonpublic personal information about you that is obtained from the purchase of your insurance policy. Please rest assured that this information is handled with the highest regard. As such, Assurant Preneed does not sell any of your nonpublic personal information for any reason. The following is how we will keep our privacy promise to you:
• We will safeguard, according to strict standards of security and confidentiality, any information you share with us such as your name, address, telephone number, and age or information from your transactions with us such as insurance coverage, claims history and premium payment history.
• We will restrict access to your nonpublic personal information to only authorized employees, who provide products and services to you, and who are highly skilled in handling confidential information
• We will not disclose your nonpublic personal information to any affiliated or non-affiliated third parties unless previously authorized by you, or as required by law. We may disclose information to protect against fraud or in response to requests from law enforcement agencies or state insurance authorities.
• We will maintain physical, electronic, and procedural safeguards that comply with federal and state standards to guard your nonpublic personal information.
• We will not use or share--internally or externally--nonpublic personal medical information for any purpose other than the underwriting or administration of a customer's policy, claim or account, or as disclosed to you when the information is collected, or to which you consent.
• Whenever we hire outside business partners to provide support services, we will contractually require them to conform to our privacy standards and audit them for compliance. We may disclose all nonpublic personal information we collect about you to companies that perform support services on our behalf such as administrative service providers.
All of us at Assurant Preneed respect your privacy and the confidentiality
of your nonpublic personal information.
Thank you for being our customer and we will continually strive
to meet your needs.
Assurant Preneed’s Promise of Privacy is provided
on behalf of the following companies:
Union Security Insurance Company, American Memorial Life Insurance
Company and policies serviced by IA American Life Insurance Company..
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